Information We Collect

We may collect information required to create and manage your account, process orders, provide VPS services, deliver service information, and communicate with you regarding your account or services.

Depending on how you interact with PattaCloud, this may include your name, email address, billing information, account details, order information, server configuration information, and information you voluntarily provide through our website.

Payment Information

Payment transactions may be processed through third-party payment providers. Payment information may be handled directly by the applicable payment provider according to its own privacy and security policies.

PattaCloud does not intentionally store complete payment card credentials when those details are processed directly by a third-party payment provider.

How We Use Information

Information may be used to provide and maintain services, process orders, manage accounts, deliver VPS configuration details, provide customer support, improve website functionality, maintain security, prevent abuse, and comply with applicable legal requirements.

Service and Server Information

When you use VPS services, certain technical information may be associated with your service account. This may include server identifiers, configuration details, resource information, IP addresses, operating system selections, and service status information.

Such information may be used to provision, operate, secure, troubleshoot, and support your VPS service.

Website and Technical Data

Our website may automatically receive certain technical information when you access our services. This can include browser type, device information, approximate network information, requested pages, access times, and other technical data used for security, diagnostics, and website performance.

Cookies and Similar Technologies

PattaCloud may use cookies and similar technologies to support essential website functionality, improve user experience, understand website usage, maintain security, and remember certain preferences.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Information Sharing

We do not sell personal information as a business practice. Information may be shared with service providers or technology partners when reasonably necessary to operate our website, process transactions, provide services, maintain infrastructure, prevent fraud, or deliver customer support.

Information may also be disclosed where required by law, legal process, regulatory requirements, or to protect the rights, security, and integrity of PattaCloud, its users, or its infrastructure.

Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no online service or electronic transmission can be guaranteed to be completely secure. Users should also take appropriate measures to protect their account credentials, server access information, and other sensitive data.

Data Retention

Information may be retained for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, enforce agreements, maintain security, prevent abuse, and comply with applicable legal obligations.

Third-Party Services

Our website or services may interact with third-party providers for functions such as payments, infrastructure, analytics, security, or communications.

Third-party providers may process information according to their own terms and privacy policies. We recommend reviewing the applicable policies of external services before providing information through them.

Children's Privacy

PattaCloud services are not intended to be directed toward children who are unable to legally enter into agreements for the services they request. We do not knowingly seek to collect personal information from children for purposes unrelated to providing lawful services.

Your Responsibilities

You are responsible for keeping your account credentials, server access credentials, API credentials, and other sensitive information secure.

You should immediately take appropriate action if you believe your account or server credentials have been compromised.

Privacy Requests

Depending on applicable law, you may have rights relating to your personal information, including rights to request access, correction, deletion, or other forms of data management.

Requests may be reviewed according to applicable legal requirements, contractual obligations, security considerations, and legitimate business needs.

Policy Changes

PattaCloud may update this Privacy Policy when necessary to reflect changes to our services, technologies, legal requirements, or privacy practices.

Continued use of our website or services after an updated policy becomes effective may constitute acceptance of the revised policy where permitted by applicable law.